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https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1567435578625-T4V1Y8GUK6SW1VJ1J2FO/Seller+Hub+Overview+Current+page Work The Seller Hub Overview page https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1567435485088-8EZKQV13CMLKUWV9EI5G/OverviewSprint_HowDoWe.jpg Work How might we’s https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1567457628828-QPNJWHGME3N75KTJ4GZ7/Overview_Sketching.jpg Work Sketching out ideas https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1567435304033-MVCCOSILIXKG6HUQK22H/Overview+Sprint+User+Journey Work https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1567436909860-F9K68VA0STYYLT0U9ZAH/OverviewSprint+SellBot Work Personalisation and Framework https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1567457201389-MAF3KW9EIYOQ6N8XCXA7/eBay-Design-Sprint-Prototyping.jpg Work Prototyping in action 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https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/534d7ffb-f0b9-456f-ad65-66c2d5650e9e/Email_GetApp.jpeg Work - Make it stand out ‘Get the App’ email campaign https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/43dee001-a28c-4a72-a408-04baeb96c966/socialplaylist_Header.jpg Work Social Playlist Landing page https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/5515d2b8-1d78-4e28-ab67-b125a05ae1b4/Starcount_SP_App.png Work Annotated wireframe for the Star Hub https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/3e6dd101-939a-46f9-9c46-8fa5e65309ef/Unite_Sitemap.png Work - Make it stand out User flow for Social Playlist Web https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/8ded372e-000f-4b74-90ba-80e940b0cc69/SocialDNA_All.png Work - Make it stand out Responsive design https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/59c759d8-19cd-462e-92aa-61be36f5c8d5/SocialDNA_Sitemap.png Work Sitemap https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/607a86b0-6c88-4af5-934f-248f094dcdea/Marketing02.jpg Work - Make it stand out Marketing Booklet https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/8b70b663-217e-4fb9-af99-84298c263fc8/Marketing01.jpg Work - Make it stand out Polo Delivery https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/01d685c6-8ec2-4f62-bab6-8860b4cc3dc3/starcountDNA_website.jpg Work https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/140372a7-4f9a-46af-ad43-2c5519a4e8a9/Figma_File.png Work Screen grab of my Figma file https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/c3bc22e0-cd4b-442d-bbde-0de77a4742f4/Fintech_WLApp_Cover.png Work - Make it stand out White-label App & Design System https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/5afcddb2-c471-4871-9d54-0d3b9057eeab/01_Baas.png Work - Make it stand out 10x - Banking as a Service https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/560bcf95-5941-4656-83c6-bdf4b65b3a9b/MobileDemoApp.png Work - Make it stand out 10x iOS Demo app home screen https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/7f8acf4f-6d77-47c6-8f93-1ee255f1d5f6/Ideo_DesignThinking.png Work - Make it stand out IDEO’s Design Thinking diagram https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/4b2d3764-e4cd-441f-a46b-7ad3bb88a6c2/CardSort2.jpg Work - Make it stand out Office card sort exercise https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/052094ee-39d6-4ead-a315-40b9904a52d2/PersonasAll.png Work - Make it stand out 10x clients and employee persona after ethnographic research and persona survey https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/fd520187-1cd3-4267-b60f-b1fd1583a397/04_Jira.png Work - Make it stand out Team Jira board with Design Review swim lane https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/448bb928-918d-4cc2-9555-b9fb8cef6319/07_ServiceStatus.png Work Service Status Prototype https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/cf4b3afb-9b86-4da3-b678-ca38b071c2a3/Flow.png Work - Make it stand out Post MVP user flow https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/d58663cb-a51e-49f8-a704-0eee6d97044a/Google+Analytics.png Work - Make it stand out Google Analytics tracking https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/65558834-4259-44e9-bcba-8da471120920/Clarity.png Work - Make it stand out Microsoft Clarity heat-mapping software https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/153495d2-8333-482d-8251-075d9ff4cddc/WYSIWYG.png Work - Make it stand out 'No-code' WYSIWYG editor https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/3171f603-c5fb-4647-b597-17468eaaa07d/QuickStart2.png Work - Make it stand out Quick Start check list for new client developers https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/2ad5d0e5-f097-4b92-8626-65118d991955/ExampleCall.png Work - Make it stand out Action-oriented documentation with code snippets https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/e65641c5-73e0-4434-8360-5e2df6ca88f3/Search.png Work - Make it stand out Search functionality https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/cf575545-30d4-4174-b518-5a4c0cd60cf9/Summary.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/3987ae0f-1885-4148-b4e5-ac2db6ea204b/Metrics.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/20bd5ac2-950d-4535-a88e-a6239985db3c/Gilactic.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/769d0d02-b846-40bb-a312-32407fe775a6/The+Landscape.png Work - Make it stand out The Wallet competitor landscape https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/7d24fa29-16aa-427e-a617-758b937adad9/Research_Pay.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/ee7e4586-e58d-4959-a2fd-17cd30a1f939/Personas.png Work - Make it stand out Working with the Virgin Money research team to create personas https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/7ee9f5c9-4046-4d38-a5cc-8c0a7f7536d1/Scenarios.png Work - Make it stand out Scenarios were created for each use case, here are a few examples https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/52644d83-b71e-40c2-8037-54f33323a962/VPayButton.png Work - Make it stand out Mock of how the ‘Virgin Pay’ button could look at checkout https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/77cf82f4-006c-42aa-808a-2bcf781e8683/BA_Requirements.png Work - Make it stand out Technical flow from business analysts https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/7e9f53e7-1eab-4eae-891f-622c9db289b4/Wireframes.png Work - Make it stand out During wireframes workshops we iterated with the broader team and stakeholders, and brought the user flows to life https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/0589482b-cb81-4aad-8ce6-9731f9b35237/Screenshot+2024-12-16+at+13.37.42.png Work - Make it stand out Feedback from our product owner https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1fd599d5-7083-48c0-a66f-1bca6d984a05/Research.png Work - Make it stand out Along with our Virgin Money research team we conducted rounds of usability testing to iron out issues and reduce bias https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/aeb4400c-22de-4c29-ac14-def2d49ac628/ScreenFlow.png Work - Make it stand out ‘Add a card’ journey, we used Overflow to illustrate the user flows and Marvel handoff to developers https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/27202bb8-762e-4e85-acde-d384a5b5f374/PayUI.png Work - Make it stand out The Wallet was the first project at the bank to test drive and collaborate on Virgin Money Design system 3.0. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/f0f26903-f983-4cd0-be70-243eaea78bcf/Ideo_DesignThinking.png Work - Make it stand out IDEO’s Design Thinking diagram https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1d2db9dd-b231-4762-81f5-1a34db674086/VennDiagram.png Work - Make it stand out Venn Diagram showcasing the market opportunity https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/2f67c5a4-689e-4424-a470-7b60cb713e12/Audience.png Work - Make it stand out Virgin Money audience groups, overlaying affinity segments and category data https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/4e4336b1-c5f3-45ff-93a3-4ca62f293b52/VACC.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/5b8e160f-597a-4ed2-b00d-16929af091f6/Research.png Work - Make it stand out Customer desirability testing https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/6487e8a2-585c-4a4b-a9f1-897454705eec/Proposition.png Work - Make it stand out The 3 pillars of the Wallet proposition https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/4886457a-9740-4d88-af14-36f01c3840e4/KPIs.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/d29137f3-bd57-41e4-8f33-bdb37d7ff58d/HeatMaps.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/50da1c15-e813-4a92-9049-1d1f88f62e95/Screenshot+2024-01-08+at+12.20.46.png Work - Make it stand out App Store MVP screens https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/bb8bb636-49a7-47dd-974d-3580301e3ec4/Metrics.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/84e71644-41e4-4196-b16f-4920461a2595/AppScreens.png Work - Make it stand out MVP prototype screens https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/a17ca954-a486-4927-af3c-944bb85217cd/X.png Work - Make it stand out App Store screen grab https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/6c162f4a-360b-48a8-a71c-1a13a614d479/Flow.png Work - Make it stand out Waitlist user flow https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/f56b85b6-7c85-49b8-90d2-3efa3ce06e04/Waitlist.png Work - Make it stand out Join the waiting list landing page https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/b655a46f-8d49-456d-b330-6435b91b2284/Metrics_More.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/9f1e0376-c447-4d10-a2a8-41e143245fbb/IMG_3869.jpeg Work - Make it stand out FINCA Malawi HQ, Blantyre https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/39a5289b-fbad-414b-ba45-e7661ad20554/IMG_3948.jpeg Work - Make it stand out Blind voting during Group loan renewal in Malawi https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/aeb9d5c7-2e0d-416b-ac6f-2af739c2a843/IMG_3965.jpeg Work - Make it stand out The entire process is heavily paper based https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/8eb117d1-4595-456e-a807-c3069799b0de/IMG_3900.jpg Work - Make it stand out A CRO draws out a customer’s location on a piece of paper, in the FINCA branch, Limbe https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/61712d50-5209-45ae-b257-8c685d19aac3/PersonasAll.png Work - Make it stand out Personas with their pain-points and needs https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/6d7387a6-1fc9-404b-a9ab-608d51aad7ed/Screenshot+2025-05-08+at+14.30.54.png Work - Make it stand out The Telpo 450, a robust Android device that would be our launch hardware https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/2efb3025-f439-431a-8c78-ed7519ef5b43/361+Journey+Map.png Work - Make it stand out User journey map and pain points of the current problem space https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/da2095f1-9a65-4415-855a-167b9420f083/Screenshot+2026-01-08+at+11.22.31.png Work - Make it stand out Colour pallet from my Design System, to aid scaleability and simplicity https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/09cd180e-2a04-4cac-9286-21db54117109/Crazy8s.png Work - Make it stand out Crazy Eights ideation session with Malawi Product team and Product Owners https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/83300305-9ab7-4bb9-9b47-c38d67c58b11/361+IA.png Work - Make it stand out CRO App Information Architecture https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/8587052b-67fe-4714-9970-a81c222c9c7d/361+Journeys+%26+Flows+1.png Work - Make it stand out End-to-end Group Loans user journey - showing how we can reduce the amount of visits a CRO will have to perform, from between 5-10 to 1 visit! https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/0cf23675-9d9f-42c2-ad9f-4308d21ff082/Customer+Onboarding+Loans.png Work - Make it stand out High level UX - Onboarding and loan application user flow for ‘new to bank‘ and ‘existing to bank’ customers https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/cd3a28ff-fe72-4c0f-b775-f8b7d6c0417b/WhatsApp+Image+2025-04-22+at+12.10.51.jpeg Work - Make it stand out Live prototype testing with CROs in Malawi https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/98bab750-0f21-4416-96a8-d4c803006452/MVP+Wires.png Work - Make it stand out High-fidelity wireframes https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/d00e9714-3818-4f6f-b812-51ccbe6ecc43/Accessibility.png Work - Make it stand out Separate number fields with full labels: This research, which tested a number of iterations with a range of actual live users, concluded that just having three separate number fields, with text labels assigned was the most usable pattern for humans. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/2b406cac-9228-486e-b05a-08f7792730c8/PrototypeTesting.png Work - Make it stand out Discussing key connects using high fidelity wireframes, with the Malawi product team. https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/edd09ad2-96cf-4fed-b393-12c1b32cb9e1/IMG20250515114436.jpg Work - Make it stand out Steel Thread launch in Malawi, CRO entering a customer’s details https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/4c40caeb-07a1-465c-ba99-4d34ff61f5ae/Feedback+form.png Work - Make it stand out Usability Survey https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/dc220eba-7e53-4847-94e3-dfdcba803dc4/ST+Screens.png Work - Make it stand out Onboarding Flow (Steel Thread) https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/a2913045-5b28-48f5-bf3a-1d7975d067c0/Journey+Maps+%26+Process+Flows.png Work - Make it stand out Journey map and process flow for Malawi December launch - these were instrumental in handing over to Malawi teams, to understand how the platform works https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/a47ca9dc-18d9-4de8-b0d3-a098d5369070/MVP+Screens.png Work - Make it stand out MVP UI with FINCA Brand http://www.carienotto.co.uk/brine-jasper daily 0.75 2025-05-12 https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1461274021205-581EOYQN0IGUJ69M41SW/pickles-editorial-blue.jpg Brine Pickles https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1460573576813-YY0P53DVV9990ZIVKQE3/pickles-editorial-yellow.jpg Brine Pickles Art direction, branding, and packaging design for a pickle shop based in L.A. https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465575558361-ZQHSHT59AFG4U8RU09ME/brine-logo.jpg Brine Pickles https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1460572726459-5R5QQNJ6N3LX6NGL2S7V/pickles-editorial-blue.jpg Brine Pickles https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465416436672-U1HOCTP3I2WSLJYLAU6P/pickles-editorial-green.jpg Brine Pickles https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1460572783131-6YDS3S34AQDVB18NAAKF/pickles-editorial-pink.jpg Brine Pickles https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1464286741154-P5R18TNAVHBM14LDKGAK/website-brine.jpg Brine Pickles Visit the site http://www.carienotto.co.uk/xoko-jasper daily 0.75 2025-05-12 https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465245043422-VHAQXC27X5R9B34JIFQ6/img1.jpg Death by Xoko https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465409799161-A2X7XAKQLOREMRVCGUR5/img1.jpg Death by Xoko Branding and packaging design for Death by Xoko, a Peruvian Chocolatier https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465409936163-PWCLDAJUTU5UVZEX50AW/img3.jpg Death by Xoko https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465244718121-K8I0XR82IJ0YICCMWM8E/img2.jpg Death by Xoko http://www.carienotto.co.uk/aboutme daily 0.75 2025-11-25 https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1451557386159-HJ5QULM28WKPLSF3II8V/Contact_Header2.jpg About https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1451557849028-DOBQ29VEW2UGC1H9UF13/MotivateTee.jpg About MotivateTee Group Promo Shot http://www.carienotto.co.uk/experience daily 0.75 2026-01-13 https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/9e80b16c-0bc1-4742-b40e-d9f94911b8e0/Logos.png Experience http://www.carienotto.co.uk/contact daily 0.75 2024-09-26 https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1451557574999-2EOV9ZYU11KKHSRGE2N9/Contact_Header3.jpg Contact http://www.carienotto.co.uk/the-female-lead daily 0.75 2016-03-09 https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1457508697387-03ZQ0QAK9IJU8RBDEW1W/Header_TFL.jpg The Female Lead https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1457509284958-H5Y3NPAY2RUBHTXPA3WK/image-asset.jpeg The Female Lead https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1457509159822-9J5SJPKHUQ62ZWOHCFBL/image-asset.jpeg The Female Lead https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/1457509303260-P5QEJWTRWWFJ5KN4JG0Y/image-asset.jpeg The Female Lead http://www.carienotto.co.uk/index daily 1.0 2026-03-13 https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/3d635664-fe9f-4b6e-b5e8-c96c40cee880/Home_CarienOB.png Home https://images.squarespace-cdn.com/content/v1/55e6d815e4b0927d8454ede6/a0945199-66d4-4057-8ef6-a2101682c65c/Home_Logos.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.carienotto.co.uk/about-jasper daily 0.75 2025-05-12 https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1465485665247-X9C7YP596CYFWEIEQQNU/45140003-v2.jpg About